frequently asked questions

For your convenience, most popular questions are answered here

FAQs

Is there any warranty?

There is a 10 years warranty on all plastic tanks You may find more warranty information here together with a sample warranty document.

Do you accept returns

We accept returns only within 30 days from the invoice date and only if the products are packed in the original package and not used. In rear cases we charge re-stocking fees. 

In addition, we do not accept returns on orders that include tanks customization like special wholes on tanks for liquid distribution, etc, 

What payment methods do you accept?

We accept the following payment methods:

  • Cash
  • Credit Cards (at the office desk only)
  • Bank Internet Transfer
Do you charge delivery?

No, we do not charge any delivery, actually, we deliver door to door to all over Cyprus for free. 

How long does it takes to deliver my order?

Delivery may takes up to 5 working days. After completing your purchase, you will get notified via email or telephone for the exact delivery date / time.

I placed my order, now what?

If you have completed your purchase, then you will receive an email from us with the details of your order. Our representative will contact you for further details including the exact delivery date / time

I received no email from you after placing my order

This is an automated process. If you have received no email from us after placing your order then you may want to check your Junks or Spam folder. To ensure safe delivery of our emails, please add @easyplast.eu to your safe sender list.

How can I become a reseller?

If you want to become a reseller then please fill and submit your information on the link here (Become a reseller)